For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 6-8 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. CHALLENGER BOOKS PUJA PRAKASHANI PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our help desk onor pujaprakashanipvtltd@gmail.com
DELIVERY
Once you have placed an order on our website, our system starts processing your order almost immediately.
Next, your item is passed through a quality check before handing over to the courier partner.
Your item is packed securely and handed over to our trusted delivery partners.
Then, your item is shipped to your location.
In case your address is falls a location that is not served by our delivery partners, Challenger Books- Puja team will contact you and find an alternative solution to make your order reach you.
We religiously aim to ship the products within 6-8 working days.
Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We ensure you that we will try our best to have product delivered to you in the best time and we truly appreciate your patience.
Yes! Once your order is shipped, you will receive an email from Puja with the tracking ID of the respective courier partner. You can simply click Track Order and enter your order number or full AWB to check where your order has reached or how long will it take to get delivered.
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